Lakeside Foods

Recipes

 

 

 

 

 

 


 

 

 

 

 

 

 

Services for our Customers

Service

EDI (Electronic Data Interchange) Capabilities

Lakeside Foods is capable of sending and receiving many EDI transactions, including the following:

  • Purchase Orders
  • Purchase Order Acknowledgements
  • Advance Ship Notices
  • Invoices
  • Product Activity Data

The Product Activity Data transaction has been used in conjunction with our Continuous Replenishment software, which has served several customers very effectively. We are also AS2 capable.

Lakeside Foods stands ready to help you with any of the Electronic Data Interchange transaction sets referenced above. In addition, we are eager to help you implement any other transaction sets that you have targeted as critical. If you are interested in pursuing EDI expansion, please feel free to contact us at edi@lakesidefoods.com, or Jim Ferguson at (920) 686-4020, or Barb Nundahl-Peters at (920) 684-3356 extension 2223.

 

Customer Service Capabilities

As indicated in the "Promise to our Customers", we at Lakeside are all dedicated to providing service that meets or exceeds our Customers' expectations. To that end, we have implemented the following procedures over the past few years:

  • Our warehouse and label departments analyze all orders received and report initial status to our Customer Service Department within 24-36 hours of order receipt. If any potential service problems are communicated, our Customer Service Representatives are to contact the Customer immediately.
  • Our Customer Service Representatives have the information needed to give accurate order status information to our Customers.
  • We have EDI capabilities for Order Receipt, Invoicing, Continuous Replenishment Programs, and Advanced Ship Notices.
  • We have the capability of running solid pre-packaging programs for our Customers. Minimum/Maximum levels of packaged product can be maintained by us; this type of program has increased service levels and reduced lead times.
  • Every employee at Lakeside Foods has been introduced to our Customer Service Promise, and they realize that service to our Customers is an integral part of their job.

As a result of these and other efforts by all of our employees, we are proud to say that our annual on-time shipping perfor

 

 

Quality food from Lakeside ... its what we do.