All customers will receive no less than they quality they require, and it will be produced in a clean environment with sanitary equipment.

We will make promises to our customers on service, and we will keep them.

We will never knowlingly mislead a customer regrdless of the consequences.

Service and quality failures will be investigated case by case by all involved employees from the warehouse crew to the company president.

Every Lakeside employee will understand that our quality and service promise is a primary element of his or her job and will be accountable for helping us to meet it with every customer, on every order, every day.